Join thousands of retailers that empower their teams and delight their customers globally with Shopwave POS. Browse our features that enable you to sell anything, over any format, to anyone.

1. Payments

Integrated Payments

Shopwave supports all leading PCI compliant payment providers globally including Adyen, Zettle, PayPal, Verifone, SumUp, Square, Teya, Dojo & Paymentsense. We can integrate new payment service providers as required in as little as 48 hours.

Next-generation payments

Are you a global retailer, bank or country building your own payment service? Get in touch to find out how to integrate it with Shopwave POS. If you require off rails, PSD2, open banking or crypto, our world leading payments team can provide support, from ideation through to launch.

Easy Refunds

Complete refunds in seconds, adding bespoke security and tracking steps where required.

Cash Management

Not quite ready to go cashless? We get it, don’t turn away that stack carrying tourist ready to drop $50k on your prime garments. We’re here to support you. Keep on top of your daily sales with closeout and float functionality. We can help you manage any regulatory, legal or fiscalisation requirements.

Park & Save Transactions

Feature to temporarily hold and securely store transactions, ensuring continuity even after updates or interruptions.

Apple Tap to Pay

Facilitates seamless, contactless payments using Apple's tap-to-pay technology, enhancing the checkout experience.

Transparent Pricing for Payments

Competitive, straightforward pricing structure for transactions, with no hidden fees, fostering trust and transparency.

Integrated Payment Processing

A unified solution that streamlines payment processing, enhancing efficiency and reducing errors.

Offline Mode for Payment Processing

Ensures uninterrupted payment processing capabilities even in the absence of an internet connection.

2. Service Formats, Baskets, Checks & Ordering

Retail, Restaurant, and QSR in one App

A versatile app designed to manage retail, restaurant, and quick-service restaurants, allowing instant mode switching within a single platform.

Multiple Form Factors

Supports various service options like self-serve kiosks, table service, and mobile orders, adaptable to different business models.

Self-Serve Kiosks

Enhance customer service with efficient self-serve options: reducing wait times and improving order accuracy.

Order Routing

Seamless integration between front and back house operations, ensuring efficient communication and order management.

Order, Basket & Check Sync

Synchronise orders, baskets, and checks across multiple terminals, streamlining operations and enhancing customer service.

Delivery Integration

Comprehensive integration with major delivery partners, including support for reporting, inventory, and accounting systems.

Quick Send Order

Feature enabling immediate sending of orders to the kitchen or stock room, optimising service speed.

Upsell Capability

Advanced tools for promoting and managing upsells, meal deals and combos: aiming to maximise average spend per customer.

Split Payment Methods

Allows customers to pay using multiple methods for the same order, offering flexibility and convenience.

3. Product Catalogue & Menu Management

Unlimited SKUs

Supports 100k+ products without performance loss, ideal for businesses scaling their menus and product catalogues.

Unlimited Price Variations

Customise pricing with various options, maximising flexibility.

Personalised Branding

Bespoke branding services to add a unique touch to your POS system, reflecting your brand identity.

Forced Flow

Simplifies the checkout process, streamlining operations and enhancing customer experience.

Promotions and Modifiers

Offers flexible promotional tools and product customisation options, catering to diverse customer needs.

Table Management

Efficiently assign orders to tables, enhancing operational clarity and service.

Freeze Items

Easily manage product availability, allowing for flexible menu transitions and timely inactivation of items.

Age Check

Automated reminders and alerts for age verification on restricted sales, ensuring compliance with regulations.

Allergens

Comprehensive tracking and display of allergen information, crucial for customer health and safety.

Recipe Management

Manage and store recipes, aiding in consistent food quality and menu planning.

4. Loyalty

Custom Loyalty Schemes

Tailor-made loyalty programs to enhance customer retention and engagement, with efficient integration and management.

Loyalty Integrations

Seamless compatibility with various loyalty platforms, enabling businesses to leverage existing loyalty systems.

Email Marketing & Loyalty

Integrated solutions for email marketing campaigns, directly linked with loyalty programs to drive customer engagement and repeat business.

Gift and Loyalty Programs

Manage and track gifts and rewards based on customer purchases and interactions, enhancing overall customer satisfaction.

3rd Party Gift Card Management

Efficiently manage and integrate gift cards issued by third-party providers, expanding payment and gift options for customers.

5. Reporting and Analytics

Stock Takes and Invoices

Advanced tools for managing stock and inventory with ease, including documentation and review functionalities.

Time and Attendance Employee Management

Keep track of workforce productivity and attendance, ensuring operational efficiency.

Wastage Reporting

Comprehensive end-to-end reporting on wastage, aiding in reducing operational losses.

Prep Time Analysis

Analyse and optimise order preparation times to identify and address bottlenecks.

Custom Dashboards

Bespoke dashboard offering consolidated data views from multiple sources, accessible remotely.

Data Exports and Transaction Recall

Simple, template-based data exporting and efficient transaction retrieval.

Cloud-based Analytics and Reporting

Access insightful, real-time data from anywhere, facilitating informed decision-making.

Dash Advanced Reporting & Business Intelligence

Leverage AI-driven BI insights for a deeper understanding of business performance.

Data Egress

Control and manage the external transfer of data securely and efficiently.

6. Application

App Updates

Regular updates to enhance functionality, ensuring the system scales with your business.

Employee Training

Intuitive design for quick staff onboarding and minimal training requirements.

Centralised Cloud Data

Secure, cloud-based data storage for easy access to data anytime, anywhere.

Automatic Software Updates

Hassle-free software updates for the latest features and fixes.

Headless eCom

Flexibility to integrate e-commerce platforms without a traditional front-end dependency.

Web Ordering App

Enable customers to place orders directly through a web application, enhancing convenience.

Order Tracking

Real-time tracking of orders from placement to fulfilment, improving customer service and operational efficiency.

7. Global Rollouts

Multi-Language and Currency Support

Adaptability to a variety of languages and currencies, making it suitable for international operations.

24/7 Support

Constant access to assistance, ensuring operational continuity and quick problem resolution.

Mobile Device Management

Manage thousands of terminals remotely, enhancing operational control and flexibility.

Access Restriction

Adjustable employee access levels for enhanced security and operational management.

Real-time anti-fraud

Advanced security measures to prevent fraudulent transactions, protecting both business and customers.

8. Connectivity & Hardware

Works Offline

Reliable functionality even in the absence of an internet connection, ensuring continuous operation.

Hardware Connectivity

Compatibility with a range of POS terminals, kitchen display screens, barcode scanners, customer facing screens, NFC scanners and printers.

Self-Service Kiosks

Automated kiosk solutions to streamline customer interactions and reduce wait times.

Online Ordering & Contactless Payments

Facilitates digital and contactless ordering and payment options, catering to modern consumer preferences.

NFC Basket Scanning

NFC technology integration for quick and efficient basket scanning.

9. Labour and HR Management

Employee Scheduling

Sophisticated scheduling system enabling efficient staff management and communication.

Payroll

Full-fledged payroll management system for streamlined employee compensation.

HR Integrations

Seamless integration capabilities with various HR management systems to enhance HR processes.

10. Inventory and Supply Chain

Stock Picking App

Efficient application for managing stock picking, optimising inventory handling.

Goods Received Reporting

Track and report inventory received, ensuring accurate stock management.

Stocktaking

Comprehensive stocktaking capabilities for accurate inventory control.

11. Integrations and API

Unlimited API Access

Unlimited access to APIs for extensive system integration and customisation.

IPaaS

Integrated Platform as a Service for streamlined application integration.

ETL + Managed Data Stack

Tools for efficient data extraction, transformation, and loading, along with a managed data stack.

Open source data and app integrations

Open-source options for enhanced backend and app integration flexibility.

Managed development to build custom connectors

Dedicated service for developing custom connectors to integrate various systems.

Delivery Marketplace Integration

Direct integration with major delivery marketplaces such as Deliverect, UberEats and Deliveroo for streamlined order processing.

Appstore

100’s of integrations available to expand Shopwave functionality in areas such as accounting, recipe engineering and HR.

12. Administration and Management

Web Portal

User-friendly web portal for comprehensive management and administration.

Cloud management

Manage users, stores, products, promotions, staff and your branding from anywhere, on any device.

Global Financial Compliance

Digital receipts, invoices and payments ensure adherence to international financial compliance standards.

13. Support and Customisation

Fully managed project rollout at scale

Comprehensive services for large-scale project deployment and management. We offer fully managed services for large-scale project rollouts including physical installation and training. Rip and replace your legacy POS.

In-house App customisation

Options for customising in-house applications to meet specific business needs.

Personalised Onboarding and Support

Dedicated 24/7/365 support for setup and ongoing operations.

Ability to interface with Product / CTO / CEO

Direct interaction capabilities with top-level executives for strategic decision-making.